Privacy Policy

Last updated: April 6, 2026

1. Introduction

IPTV UPG (“we,” “us,” or “our”) operates the website iptvupg.com and provides IPTV streaming subscription services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or subscribe to our service.

By accessing or using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our service.

2. Information We Collect

2.1 Personal Information

When you register, subscribe, or contact us, we may collect:

  • Full name and email address
  • Phone number (if provided via WhatsApp or contact form)
  • Payment information (processed securely by third-party payment processors)
  • IP address and device information
  • Account credentials (username and encrypted password)

2.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • Browser type, version, and language preferences
  • Operating system and device type
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our IPTV streaming service
  • Process subscriptions, payments, and refunds
  • Send account-related communications (activation, renewal reminders)
  • Respond to customer support inquiries via email or WhatsApp
  • Improve our website, service quality, and user experience
  • Detect and prevent fraud, unauthorized access, or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Payment processors — to securely process transactions (Visa, Mastercard, cryptocurrency providers)
  • Service providers — who assist with hosting, analytics, and customer support
  • Legal authorities — when required by law, subpoena, or to protect our rights

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve our service.

You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, encrypted password storage, and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format
  • Object to or restrict certain data processing activities
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at support@iptvupg.com.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: